Got it 🌹 thanks for clarifying — you want a Terms of Service (TOS), not another Privacy Policy. I’ll draft a complete Terms of Service for your website roseheartsong.com, with the California 3-day refund law and your case-by-case refunds at Rose’s discretion included.
Last Updated: [Insert Date]
Welcome to https://www.roseheartsong.com. These Terms of Service (“Terms”) govern your use of our website, programs, products, and services offered by Rose Heartsong Coaching (DBA) and Heartsong Health LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website or services, you agree to be bound by these Terms. Please read them carefully.
You must be at least 18 years of age to use our website and services.
You agree to use our services only for lawful purposes and in alignment with these Terms.
You are responsible for ensuring that any information you provide is accurate and up to date.
All payments for coaching, programs, courses, or products must be made in full at the time of purchase unless otherwise agreed in writing.
You authorize us to charge your selected payment method for all purchases.
California 3-Day Refund Law: In accordance with California state law, you have the right to cancel your purchase within three (3) business days of the transaction for a full refund.
After 3 Days: Refunds beyond the 3-day window are not guaranteed and will be considered on a case-by-case basis, at the sole discretion of Rose Heartsong. Rose will decide what is fair and in integrity for both the client and the business.
Digital products, online courses, or services already delivered (such as completed coaching sessions) are generally non-refundable.
Coaching sessions and programs must be scheduled within the timeframe specified at purchase.
Cancellations or reschedules require at least 24 hours’ notice; otherwise, the session may be forfeited.
All content on this website—including but not limited to text, images, videos, course materials, and audio recordings—is the property of Rose Heartsong Coaching and Heartsong Health LLC unless otherwise noted.
You may not copy, distribute, or reproduce any content without express written consent.
If you participate in any group coaching, online communities, or forums hosted by us, you agree to:
Treat others with respect, compassion, and non-judgment.
Avoid harassment, hate speech, or disruptive behavior.
Maintain confidentiality regarding other participants’ personal sharing.
We reserve the right to remove anyone from programs or communities without refund if these standards are violated.
Our coaching, programs, and services are intended for educational and personal development purposes only.
We do not provide medical, psychological, legal, or financial advice.
You are solely responsible for your choices, results, and outcomes.
To the maximum extent permitted by law, Rose Heartsong Coaching and Heartsong Health LLC are not liable for any indirect, incidental, or consequential damages that result from your use of our website, services, or products.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
We may update or revise these Terms at any time. Updates will be posted on this page with a new “Last Updated” date. Your continued use of the website or services after changes indicates acceptance of the revised Terms.
For questions about these Terms, please contact us:
Rose Heartsong Coaching (DBA) and Heartsong Health LLC
🌐 www.roseheartsong.com
📧 Rose@roseheartsong.com